FAQ
Frequently Asked Questions
You've Got Questions. We’ve Got Real Answers.
🛍️ Orders & Products
How do I know what size to order?
Each product includes a size guide just below the “Add to Cart” button. Our tees and sweatshirts are true to size unless stated otherwise. Prefer a looser fit? Size up for that laid-back vibe.
Are your products unisex or women’s fit?
We offer both. Check the product title for the fit type. Need help deciding? Chat with us or shoot us an email.
What material are your shirts and hoodies made from?
We use soft, high-quality materials: 100% cotton or cotton/poly blends for tees, and cozy fleece for hoodies and sweatshirts.
🚚 Shipping & Delivery
How much is shipping?
Shipping is always on us—no minimums, no codes, no stress.
How long does it take to receive my order?
Most items ship within 3–5 business days and arrive within 7–10 business days. Each item is made to order just for you.
Do you ship internationally?
Not yet—but we’re working on it. For now, we ship within the U.S.
🎁 Discounts & Bundles
Do you offer bundle discounts?
Yes! Add more, save more — no code needed.
Buy 2 and save 10%
Buy 3 and save 15%
Buy 4 or more and save 20%
Can I use multiple discounts?
Only one discount per order. Bundle pricing is automatic and can’t be combined with other promos.
🔄 Returns & Exchanges
Can I return or exchange my item?
Since each item is made to order, we don’t accept returns or exchanges unless your order arrives damaged. Please double-check your size before placing your order.
My item arrived damaged or incorrect — what now?
Email us within 7 days of delivery with a photo and your order number. We’ll take care of it.
✨ Brand & Customer Support
Who runs this shop?
Noire Goods is a Black-owned, woman-owned side hustle built with purpose, pride, and a healthy dose of humor.
Still need help?
Reach out via the chat bubble or email us at hello@noiregoods.com. We usually respond within 24 hours.